Q2 Questions

• Setup Application

  • Can I use my Radio with a Mac?
  • Can I use my Radio with Linux?
  • Can I use my Radio with Windows 7?
  • Can I use the radio with a PowerPC Mac?

• Application Installation

  • How do I install the Q2 Internet Radio Set up Application?
  • Why must I install the Set-up Application?
  • I'm using Windows Vista and I didn't get a Desktop icon on installation!
  • I get error "connection to server failed" when I install the file I have downloaded
  • I get loads of security messages and unsigned driver errors when I try to install the set-up app

• Application Download

  • Where do I download the setup application?

• Radio Firmware Update

  • The setup application is saying a firmware update is available. Do I have to update the firmware?
  • How do I update the firmware on my Radio?
  • When I try to update my radio I get "portal error #2" and the update fails.
  • What is included in firmware update 4.30?

• Application Update

  • How do I update the Application software?

• Wireless Compatibility

  • Will the radio connect to wifi Hotspots?
  • Will the radio connect to secure networks?
  • How do I know which wireless network I'm connected to?
  • Will the radio work with my BT Homehub?
  • Will the radio work with a Sky Router?
  • Will the Radio be compatible with my new 802.11n router?
  • I cannot see my router in the Networks tab on the app
  • Can I use the Q2 in a hotel or other wi-fi hotspot?

• Battery

  • Will the radio charge via USB?
  • How long does the battery last on a single charge?
  • Can the battery be easily replaced?
  • How long does it take to charge the battery and how do I know it is ready?
  • Do I charge the radio with switch in the on or off position?

• LED Status Lights

  • What does a flashing light mean?
  • Why is the green light flashing?
  • Why is the red light flashing?
  • Why is the amber light flashing?

• Audio

  • Why are some stations quieter than others?
  • Why do some stations have poor sound?
  • The radio has a 3.5mm stereo headphone jack socket. Will I get stereo from this?
  • Is the Radio stereo?
  • When I change the initial volume in the settings tab it doesn't seem to work.
  • What bit rates does the Radio support?
  • What is the audio specification of the amplifier and speakers?

• Radio Stations

  • How many radio stations are available to Q2 users?

• Using the Setup Application

  • I cannot drag any stations onto my radio.
  • I keep pressing the refresh button but I can't see any available network connections
  • The settings tab is blank. I cannot adjust turn on volume.
  • I get "Error: cannot find main class" or "cannot find jvm.dll" when I launch the app
  • I have downloaded and installed the set up application and plugged in the radio but nothing works

• Tipping & Tilting

  • With no external controls, how can the radio be adjusted?
  • How do you turn the radio off?
  • How does the volume adjustment work?

• Sophie
   says:
  
  I just got my Q2 - soooo easy to use. Set up a dream sounds great and take it round the house everywhere with me. Luv the tipping to change stations.

• Pete
   says:
  
  My Blue Q2 is the colour of the Gulf of Mexico; now it's setup with Radio Margaritaville and Sun 99.5 I can have the sounds of the Sunshine State at the BBQ this weekend!

• Marie
   says:
  
  Loving my little Pink Q2!!! The design is great and even i found it very easy to set up and use!! now just by rolling it over i can have my Friday night Party music, RnB,80's Classics and the sport for the other half (yawn). Great Product with great sound!!

• Michaela
   says:
  
  great little radio the Q2, only problem is the kids keep pinching it cos its so easy to use. Found it in the bathroom yesterday. last night we were listening to a Detroit radio station we loved when we were in the States. -sooooo cooool

• Petr
   says:
  
  Love this little thing! Finally I can listen to the my weird and wonderful stuff streamed in czech from Prague. How cool is that!

• James
   says:
  
  Awsome!!! My blue one is wedded to Surfside 1640AM. So much sound from such a little box. Works by the BBQ too.